Booking Terms & Conditions
2. Special offers & Promotional codes
3. Pick-up & Drop-off Services
4. Travel insurance
5. Icelandic weather and conditions
Secret Iceland cancellation policy
Defined as an unforeseeable circumstance that prevents someone from fulfilling a contract beyond the reasonable control of a party. Secret Iceland reserves the right to suspend or terminate the performance of its obligations when certain circumstances beyond their control arise, making performance inadvisable, commercially impracticable, illegal, or impossible.
These unforeseeable circumstances include (but not limited to) the following:
War, riots, fire, flood, hurricane, typhoon, earthquake, volcanic eruptions, lightning, rock slide, explosion, strikes, lockouts, slowdowns, pandemics, epidemics, other public health concerns, international travel restrictions, terrorism, prolonged shortage of energy supplies, and acts of state or governmental action prohibiting or impeding any party from performing its respective obligations under the contract.
In the event of Force Majeure Secret Iceland will not be liable for any refunds and this clause will supersede all other cancellation policies, when appropriate. With that said, Secret Iceland will always endeavour to rearrange, reschedule or change your booking whenever possible.
We again, advise that all travellers take out comprehensive travel insurance that covers Force Majeure and all other eventualities for international travel.
Cancellation fees & charges
No show without any notice by email before the tour start time means 100% cancellation fee without a credit to reschedule at a later date.
Cancellation of Day Tours
Fjölverk ehf – Secret Iceland
Suðurengi 7 800